FAQ

We try to answer here the most frequent questions among our hosts but if you need any other information do not hesite to contact us.

How do I make a booking?

To book the house, you will need to transfer €500 either via PayPal or to a bank account number that we will give you. This money will be used as the deposit. We’ll send you a signed contract indicating the amount that you have transferred and the remainder owing for your stay. We’ll return the deposit to you after you check out.

How do I pay?

There are several options: 1) by bank transfer a week before your arrival; 2) in cash or by card on arrival.

How much is the deposit?

We request a deposit of €500, to be paid by PayPal or bank transfer to our account. We will return the deposit immediately after check-out, as soon as we have checked that the house has been left in a satisfactory state. We don’t expect the house to be gleaming, but we do expect it to be left clean and tidy and with nothing broken or damaged. Just as you would hope to find your own house after lending it to friends!

Is it possible to cancel a reservation?

We have a strict cancellation policy. We like to make a commitment to people and for them to do the same with us. If you let us know two months in advance, we can cancel the booking and return your deposit.

How much is the tourist tax?

How much is the tourist tax?

The tourist tax in Catalonia is €0.70 per night. We will include the tax in the total price, specifying the amount paid in tax. The most important thing is for you to properly fill out the forms we send you once you’ve made a booking.

Do we need to bring sheets and towels?

We will provide all sheets and towels. The beds have duvets but there are also blankets in case it’s cold.

Is the kitchen fully equipped?

The kitchen is fully equipped with a dishwasher, oven, freezer, fridge and induction hob. Be careful, the hob heats up quickly! All our pots and pans are specifically for use with an induction hob. Remember to match the size of the pot or pan to the size of the ring. You’ll find dishwasher tablets in the drawer under the sink. There’s also a juicer, a blender, a toaster and an Italian coffee maker. The instructions for all the appliances are in the drawer next to the sink.

What amenities does the house have?

The house comes with parking, Wi-Fi throughout the house and on the terraces, a fireplace, a portable barbecue, a washing machine, radiators, a first-aid kit and a fire extinguisher. In terms of entertainment, there’s a ping-pong table, board games, a television and a stereo. If you’re coming with a baby, we have a cot with bedding, a bathtub and a highchair. Just let us know when you make your reservation so we have them ready for you.

What do we do with our rubbish?

You will have to take out your rubbish yourselves. We always recycle and would be grateful if you did too. The environment will thank us for it! You’ll find different coloured rubbish bags in a drawer next to the sink. There are recycling facilities in the village next to the house, Sant Miquel d’Olèrdola, with containers for paper, glass, plastic, normal rubbish and organic waste.

Can we get somebody to cook for us?

We have a friend who lives locally and is a wonderful cook; she can prepare meals or barbecues for you at the Masía. She’ll be delighted to help you in the kitchen! If you’re interested, let us know and we’ll give you her contact details so you can draw up a menu with her.

Does the house have air conditioning?

The Masía was built with thick walls and intended as a summer house. The best thing is to use the shutters to keep the house cool in summer. The trick is to close the windows and shutters when it’s sunny and to open the windows at sunset to let in the cool air. The house has an east-west orientation, so in the morning it is ventilated towards the vineyards and in the evening towards the garden. There’s very good cross-ventilation, but watch out for doors slamming!

Are there good restaurants in the area?

Gastronomy has an important place in this winegrowing region. There are lots of restaurants where you’ll be able to enjoy calçotadas (a local variety of spring onion), rice dishes, grilled meat, excellent fish, etc. We’ll give you a list of our favourite restaurants!